our process
Our National Account Management Process:
At Point Nationwide we believe that your national account should be built around your needs and your process; not dictated by the suppliers you choose. Our goal is to become part of your process management team, and by doing so help you elevate this process into a competitive advantage for your company.
The office products industry has been dominated by "the big three" retailers: Staples, Office Depot, and Office Max for too long. Customer research shows that national account customers, especially mid to small size enterprise customers, are frustrated with the "Retail Approach" to servicing National Accounts, and are looking for a better solution.
Point Nationwide's ERP enables the Customer Service Points (CSP) to form a countrywide network, which provides customizable and agile National Account Programs not available from the big three.
Point Nationwide has created a National Accounts Management team that has the experience and expertise to help turn your office product purchasing into a true success story. Our National Accounts Management team is ready to review your office product needs to see how Point Nationwide can save you time and money…